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The ‘Polyframe Protection Promise’ is backed by Yale and delivers up to £6,500 in the event of a break-in through correctly configured Polyframe windows and doors.

The launch marks a new age for British homeowners, giving them total reassurance that their doors and windows are guaranteed to provide the very highest levels of protection.

Polyframe is the only fabricator in the industry to offer this level of cover, which entitles homeowners to up to £2,000 towards their home insurance excess, up to £2,000 towards repairs or replacements, up to £2,000 compensation and a refund of up to £500 on call-out fees.

Richard Lee, PVCu category director at Polyframe, says: “The launch of this guarantee is the latest in a string of important developments that we’ve made at Polyframe to give installers and their customers more. We strive to be the best in the industry, so we’re proud to have partnered with Yale to create the Polyframe Protection Promise – the most comprehensive guarantee on the market.

“This is a huge step forward for the industry because no other fabricator offers a choice of five market-leading profiles and a guarantee that delivers this much. So, with access to the best range of PVCu products, the best hardware and, now, the best guarantee, installers have many unique selling points and serious competitive advantage over their rivals. We’re really looking forward to launching this major industry development at FIT.”

The Polyframe Protection Promise guarantee covers approved Yale PAS 24 and Secured by Design hardware configurations and Mila door hinges which are fitted to Polyframe’s windows and doors. The widest in the industry, the Polyframe PVCu range is available in a choice of five market-leading profiles from REHAU, VEKA, Halo, Duraflex and Eurocell.

Polyframe and Yale recently implemented the biggest hardware collaboration in the industry when Polyframe introduced Yale hardware across its entire range of products. Polyframe windows are now fitted with Yale hinges, hinge guards, locks and keeps and Polyframe doors benefit from top quality Yale cylinders, cylinder guards and multi-point locks.

The Polyframe team will be on stand L20 at the FIT Show in May to talk about the new guarantee and Polyframe’s extensive product range, which includes casement windows, French windows, vertical sliders, reversible windows, tilt and turn windows, French doors, sliding doors, bi-fold doors and conservatories.

Polyframe is dedicated to helping all customers make the most of their PVCu business. With multiple profiles from one supplier, unrivalled marketing support and dedicated account managers, installers can rapidly expand their product range and achieve sustainable growth.

For further information about Polyframe, contact 01422 330460 or visit

Polyframe is part of Customade Group, which operates nationwide and employs 1100 people in multiple manufacturing sites across the UK. The group also includes REAL Aluminium (aluminium), Atlas Glazed Roof Solutions (glazed roofs), Virtuoso Doors (composite and PVCu door panels), Hourglass Seal (sealed glass units), Stevenswood Trade Centre (trade counters) and Fineline Aluminium (specialist glazing).